Is Serve Robotics a good place to work?

Mostly. Serve hires its field crews as its own hourly staff in several US cities, but the work is physical, many jobs are part time with no benefits, reviews are few and mixed, and the company loses money as it ends its Uber Eats deal. The street job means walking or biking miles a shift in any weather, nights, weekends and holidays, often part time without benefits. Serve is losing money and ending its Uber Eats deal, so hours in a given city can change.

Yes. Serve Robotics Inc. (Nasdaq: SERV) runs sidewalk delivery robots. It began in 2017 as Postmates' robot team, was spun out of Uber in 2021 under CEO Ali Kashani and listed on Nasdaq in 2024. At the end of 2025 it had over 2,000 robots and 380 staff (49% in operations, none in a union); one remote supervisor oversees several deliveries at once. In Q2 2026 it lost $64.1 million on $3.2 million of revenue, with $240 million in cash.

Yes. Public company (Nasdaq: SERV), founded as Postmates' robotics division and independent after Uber bought Postmates; runs sidewalk delivery robots in US cities. Payouts: Hourly, regular payroll. Field staff are hourly employees; each posting states its rate, and some full-time ones add equity. Indeed's salary data (it counts job ads too) averages $21.91/hr for Operations Associates (37 reports) and $24.00 for coordinators (11). Part-timers get no benefits, and a 2025 Indeed answer said the 401(k) had no match yet.

Glassdoor (listed as Serve (CA), all staff) 3.7/5 (13 ratings) · Indeed 3.2/5 (5 reviews), as read in October 2026. Praised: A shift supervisor in Miami (Indeed, February 2026, 5 stars) called the supervisors supportive and said the company gives you what the job needs, though not every schedule is a good one. Criticised: The same Los Angeles field agent said shifts go by seniority: new hires work only nights for about two months after training, days off are fixed, part-timers get no benefits and you use your own phone.

September 2025: On Sept. 12, 2025, a Serve robot in West Hollywood kept swerving into the path of Mark Chaney, a disability advocate on a mobility scooter, and hit him; his video passed 26 million views. Serve said its robots are built to navigate around mobility devices and that the robot stopped when it sensed him. Another Serve robot was filmed blocking an LAFD truck in Hollywood. March 2026: In late March 2026 a Serve robot crashed through a CTA bus shelter at Grand and Racine in Chicago's West Town; Serve said it would pay for repairs. A local alderman refused to let the robots expand beyond his part of the 1st Ward, a petition against them passed 3,700 signatures, and the city pilot runs until May 2027. August 2026: After Uber Eats volume fell, Serve cut its 2026 revenue forecast from $26 million to $9 to 10 million, named headcount controls among its cost cuts and said it does not expect to renew the Uber Eats deal when it ends in early 2027; Uber sold its whole stake. Serve added Grubhub and took DoorDash to San Jose and Washington, DC.

Yes. Its public job board has 16 Serve Robotics jobs open (checked 28 Oct 2026). Taking each week's closing count, Serve Robotics moved from 9 open roles on 20 Sep 2026 to 12 by 25 Oct 2026.

A good fit: People in Los Angeles, Miami, Dallas, Atlanta, Chicago or San Jose with a driver's license who like working outdoors, can lift 50 lb and walk or bike miles a shift, and want an hourly first job in robotics. A poor fit: Anyone who needs work from home (field jobs are on the street and remote supervision openings are rare and still involve depot work), fixed daytime hours, benefits on a part-time job, or a long-term role.